National Collection Service

National Collection Service
Biological hazard sign

Collecting a sample for analysis is a potentially stressful experience for the donor so it is vitally important that the donor is at ease during the whole process. Synergy Health understands this and has developed a first-class Collection Service which puts the donor at the heart of everything it does.

Using an independent, unbiased, professional Collection Service benefits the customer and their employees by removing allegations of prejudice or bias against either. This impartiality strengthens the Substance Misuse policy and demonstrates the customers’ commitment to fairness.

The SHLS Collection Service consists of a network of experienced Collection Technicians and a dedicated in-house team to coordinate the service. Located all over the United Kingdom, the Collection Technicians are fully trained in Chain of Custody procedures and protocols used for sample collection as recommended as best practise by the UK Laboratory Guidelines for Legally Defensible Workplace Drug Testing.

Synergy Health’s commitment to quality is further substantiated by becoming the only Collection Service in the United Kingdom to gain UKAS accreditation. This accreditation is awarded and maintained through regular assessments ensuring that the standard of service delivered to clients is compliant in all areas.

SHLS’s Collection Technicians are qualified to collect urine, hair and oral fluid samples under the Chain of Custody procedures. Collection Technicians can also perform Breath Alcohol tests and provide on the spot legally defensible results.

Customers have access to the Synergy Health Collection Service 24 hours a day, 365 days a year. On every call out Synergy Health aim to have a Collection Technician on site within 2 hours and this target was achieved 98% of the time last year.

For more information about Collection Services, or to speak to a Sales Representative, please call Synergy Health on 01873 856 688.



You are contacting:

Synergy Health Asia & Africa Head Office

Synergy Health (Hong Kong) Ltd
Level 15, Nexxus Building
41 Connaught Road Central
Central, Hong Kong

Telephone:+852 3757 9680


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