About Hospital Sterilisation Services
Synergy Hospital Sterilisation Services: Market Leader
Synergy is a leading provider of outsourced and managed
decontamination services for reprocessing surgical instruments.
Using innovative systems, Synergy has created an operating model
that significantly improves service and instrument processing
quality, while significantly reducing operating costs.
In the UK, Synergy processes more than 70 million surgical
instruments per year for Acute NHS Trusts, NHS primary care
providers and healthcare operators in the private sector. With 19
sterile service facilities, Synergy is the UK’s market leader in
the provision of this service.

Synergy understands the importance of the decontamination
service, and draws on over 15 years of experience to deliver a
service on which customers can rely. In partnership with our
clients Synergy, provides a service that:
- Maximises patient safety
- Meets compliance requirements
- Saves costs and adds value
- Achieves the highest level of service quality
Synergy complies with National and International quality
standards and as such conforms with the requirements of the Medical
Devices Directive 93/42 EEC through the application of ISO
9001(2008) and ISO 13485(2003). Other relevant legislation and
standards include NHS guidance documentation, pertinent Care
Quality Commission Standards, hospital procedures and policies and
the industry’s good practice.
One of the pillars of Synergy’s business is TrakStar™, a
sterile services resource management software solution developed by
Synergy Health to significantly enhance both product and service
quality. TrakStar™ improves the overall cost management of a
department as well as being an invaluable tool for managing the
surgical instrument inventory.