Service Solutions
Synergy Health: Sterile Services Expert
Decontamination services are one of the most important core
services to healthcare providers and the quality of this service
directly affects patient outcome. The service also influences the
economic efficiency of operating theatres, wards, clinics and
practices. For these reasons Synergy has focused on developing
improved operating systems that have raised quality and process
control to a new level.
Synergy provides an all-inclusive service with elements such
as:
Fully compliant processing of surgical instruments for safe
reuse
- Innovative, bespoke IT systems for product tracking and
traceability using the TrakStar™ suite of applications, including
the SynergyCustomer.com web portal
- Bespoke logistics solution
- A turnaround time that meets clinical requirements, including
the option of a quicker Fast Track service
- A managed transition to make sure the decontamination service
starts without any disruption to patient services
- Packaging and labelling that comply with all relevant quality
standards and identify the contents of the set and the destination
it is going to
Synergy’s Hospital Sterilisation Services are tailored to
individual client requirements and circumstances. Several service
options are provided, including:
- Processing surgical instruments away from client site(s) in a
sterile services unit
- The operation, with full or partial risk transfer, of a sterile
service facility located on a client site
- Management of a client owned sterile services unit
Synergy Health manages the logistics and can be extended to the
management of on-site distribution.
Regardless of the type of service, Synergy can provide:

- All of the capital for redesigning and upgrading a facility to
European standards
- The unit design to meet the equipment, engineering and workflow
requirements
- Provide the operating and quality systems necessary to achieve
MDD compliance
- The information technology system and training to achieve the
quality and productivity standards required by the customer
- Upon completion of a new or rebuilt department, CE
certification under the Medical Devices Directive. Synergy Health
has achieved accreditation within two weeks of unit opening